#1  
Old 30th March 2012, 07:33 AM
kabbott kabbott is offline
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Join Date: Jan 2012
Posts: 1
Default Windows 7 Lock Screen

Hello,

I recently began testing the Portal Host and Control programs. I have come across a small issue, and wanted to see if anyone could provide some insight as to what I am doing wrong.

I have the gateway installed on a server, and both the Portal Host and Control connect and run great. My problem arises when I try to use the "View Desktop" feature from the Portal Control. It works perfectly until I do a "start > Lock" on the host's machine. I do see the Lock screen, but all mouse and keyboard input is disabled. Ideally, I would like to be able to send a Ctrl-Alt-Del, but what that seems to be doing is opening task manager behind the lock screen.

I have the "aw_sas32.dll" in the same directory as the Portal Host application, and as I said everything works great, but I just can't seem to get anything to work once the user locks their computer. I am also using Windows 7 Professional 32-bit for both Portal Control and Portal Host.

Any help would be wonderful, thank you!
  #2  
Old 5th April 2012, 01:49 PM
Eivind Bakkestuen [NDD]
 
Posts: n/a
Default Re: Windows 7 Lock Screen

> I have the gateway installed on a server, and both the Portal Host and
> Control connect and run great. My problem arises when I try to use the
> "View Desktop" feature from the Portal Control. It works perfectly
> until I do a "start > Lock" on the host's machine. I do see the Lock
> screen, but all mouse and keyboard input is disabled. Ideally, I
> would like to be able to send a Ctrl-Alt-Del, but what that seems to
> be doing is opening task manager behind the lock screen.


Are you running the Host as a normal windows application, or as a
service? If you are running as a normal windows application, without
elevated privileges, then the app likely does not have access to the
lock screen. Try running the Host app as administrator, and see if that
helps; or try starting the windows app using "run as administrator",
then using the "Install" and "run" buttons to run the Host as a service.

--
Eivind Bakkestuen [NDD]


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