#1  
Old 10th April 2018, 06:05 PM
jhoehne jhoehne is offline
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Join Date: Apr 2018
Posts: 10
Default Trial installation (4.5002) asks for "extended id"

Hello,

I tried to install the current trial version of NexusDB, but it asks for "customer email" and "extended ID", which I don't have. If I leave the fields blank, I can't get any further.

--
Joachim
  #2  
Old 15th April 2018, 01:36 PM
Eivind Eivind is offline
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Join Date: Mar 2008
Posts: 205
Default

Quote:
Originally Posted by jhoehne View Post
Hello,

I tried to install the current trial version of NexusDB, but it asks for "customer email" and "extended ID", which I don't have. If I leave the fields blank, I can't get any further.

--
Joachim
Sorry about this; turns out there was a build error for the trial installs. It will be fixed in the next update, which is being worked on for release within days.
  #3  
Old 2nd May 2018, 06:14 PM
jhoehne jhoehne is offline
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Join Date: Apr 2018
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Default

Quote:
Originally Posted by Eivind View Post
Sorry about this; turns out there was a build error for the trial installs. It will be fixed in the next update, which is being worked on for release within days.
When can I expect the new version?
  #4  
Old 2nd June 2018, 11:43 PM
GMCWard GMCWard is offline
 
Join Date: Jun 2018
Posts: 2
Angry Same Problem!!!

I'm having the same problem. This was originally posed in April of 2018 and it's now almost 3 months later. Is this the same quality of service I can expect as a potential customer?
  #5  
Old 2nd June 2018, 11:47 PM
GMCWard GMCWard is offline
 
Join Date: Jun 2018
Posts: 2
Angry

Quote:
Originally Posted by Eivind View Post
Sorry about this; turns out there was a build error for the trial installs. It will be fixed in the next update, which is being worked on for release within days.
I'm having the same problem. The original post was almost 3 months ago. Is this the kind of service I can expect as a potential customer?
  #6  
Old 7th June 2018, 12:37 AM
jhoehne jhoehne is offline
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Join Date: Apr 2018
Posts: 10
Default Trial installation (4.5003) asks for "extended id"

Somebody at NexusDB just uploaded a newer version (4.5003) of the trial installation. I tried it, but no luck. This newer version also asks for "customer email" and "extended ID"...
  #7  
Old 7th June 2018, 01:38 AM
jhoehne jhoehne is offline
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Join Date: Apr 2018
Posts: 10
Thumbs up Re: Trial installation (4.5003) asks for "extended id"

Quote:
Originally Posted by jhoehne View Post
Somebody at NexusDB just uploaded a newer version (4.5003) of the trial installation. I tried it, but no luck. This newer version also asks for "customer email" and "extended ID"...
...but if I type in my email they send me an ID. Thx folks, well done!


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