#1  
Old 16th November 2019, 01:43 AM
henksr henksr is offline
Junior Member
 
Join Date: Aug 2011
Posts: 15
Default backup error

Hey,
When making a backup with the Backup controller I get an error message on a large file (20 gig):
?NexusDB: nxSession_OrgDB: Lost communication with network server. [$ 2CCC / 11276] "
Is the file too large to make a backup?

Henk
  #2  
Old 16th November 2019, 01:52 AM
Thorsten Engler [NDA]
 
Posts: n/a
Default Re: backup error

henksr wrote:

>
> Hey,
> When making a backup with the Backup controller I get an error message
> on a large file (20 gig):
> ?NexusDB: nxSession_OrgDB: Lost communication with network server. [$
> 2CCC / 11276] "
> Is the file too large to make a backup?
>
> Henk


There are no general size restrictions for backups and I've seen backups of
larger files without issues.

Is this a "sometimes" error, or can you reliably reproduce it again and again?
  #3  
Old 16th November 2019, 09:29 AM
Eivind Bakkestuen [NDD]
 
Posts: n/a
Default Re: backup error

> ?NexusDB: nxSession_OrgDB: Lost communication with network server. [$
> 2CCC / 11276] "


That looks like a client side error. Are there any errors in the server
side exception log?

--
Eivind Bakkestuen [NDD]
  #4  
Old 17th November 2019, 02:30 AM
henksr henksr is offline
Junior Member
 
Join Date: Aug 2011
Posts: 15
Default

Today the backup prog hung
got these error's:


ServerExceptionLog

*** Server started ***
Time: [91407765] 2019-11-16 02:21:22.703
ExceptionInfo: nil
Exception: EnxBaseException
Message: NexusDB: Update aborted. [$3306/13062]
Filesize: 19337552
Filedate: 2019-03-12 17:21:48
Computer: BOOGAARDAPP
User: SYSTEM
ThreadID: 900
ProcessID: 2344
Version: 4,5013
AWE Enabled: False
--------------------------------------------------------------
Callstack (Frames):
[00000000005F08ED] JclDebug.TJclStackInfoList.Create (Line 5416, "JclDebug.pas")
[00000000005F0494] JclDebug.JclCreateStackList (Line 5259, "JclDebug.pas")
[00000000005F03EF] JclDebug.DoExceptionStackTrace (Line 5200, "JclDebug.pas")
[00000000005F22AC] JclDebug.DoExceptNotify (Line 6224, "JclDebug.pas")
[00000000005D9708] JclHookExcept.TNotifierItem.DoNotify (Line 272, "JclHookExcept.pas")
[00000000005D99DD] JclHookExcept.DoExceptNotify (Line 347, "JclHookExcept.pas")
[00000000005D9AD8] JclHookExcept.HookedRaiseException (Line 379, "JclHookExcept.pas")
[0000000000412656] System.@RaiseAtExcept (Line 20243, "System.pas")
[000000000041268C] System.@RaiseExcept (Line 20332, "System.pas")
[0000000000605FB8] nxllException.nxCheck (Line 597, "nxllException.pas")
[00000000009C7D3D] nxsrServerEngine.TnxServerRestructureNode.Execute (Line 17154, "nxsrServerEngine.pas")
[00000000009C89AD] nxsrServerEngine.TnxServerRestructureContainer.Exe cute (Line 17304, "nxsrServerEngine.pas")
[00000000009C755C] nxsrServerEngine.TnxServerRestructureTaskInfo.Exec ute (Line 17006, "nxsrServerEngine.pas")
[00000000009C7399] nxsrServerEngine.TnxServerTaskThread.InnerExecute (Line 16978, "nxsrServerEngine.pas")
[00000000008229A6] nxllThread.TnxInternalInitThread.DoExecute (Line 649, "nxllThread.pas")
[00000000008225C9] nxllThread.TnxThread.Execute (Line 482, "nxllThread.pas")
[000000000054C1A3] System.Classes.ThreadProc (Line 14361, "System.Classes.pas")
[000000000041328B] System.ThreadWrapper (Line 24178, "System.pas")
[00007FFF3F2813F2] BaseThreadInitThunk
[00007FFF406D54F4] RtlUserThreadStart
================================================== ============

ServerEventLog:

2019-11-16 02:21:23.735-01:00 91408890 900 [$3306/13062] WARN default Exception Cvt: NexusDB: Update aborted. [$3306/13062]
ExceptionData:
SelfPtr: 4273674016 ($FEBB1720)
ClassName: TnxServerRestructureTaskInfo
Destroying: False
Session:
SelfPtr: 4273869360 ($FEBE1230)
ClassName: TnxServerSession
Destroying: False
Options:
_CurrentClientInfo: E:\HB_BACKUP\HB_BACKUP.exe;Size:62808064;Date:2019-11-12 13:08:40;Computer:BOOGAARDAPP;User:bisadm
Timeout: 10000 ($00002710)
ServerEngine:
SelfPtr: 4398045860704 ($000003FFFFF61360, 1023:4294316896)
ClassName: TnxServerEngine
DisplayName: Server Engine
Stats:
License Key Status: Standard Server (non AWE)
Uptime: 1.01:21:17
Sessions: 2
Databases: 3
Transaction Contexts: 3
Cursors: 24
Statements: 0
Executing Statements: 0
Executed Statements: 45.908
Active Folders: 2
Inactive Folders: 0
Active Tables: 58
Inactive Tables: 256
AWE Edition: No
Block Cache Available: 6.290.432 kbyte
Block Cache Used: 3.311.832 kbyte
Block Cache Miss: 20.550.672
Block Cache Hit : 592.155.343
Block Cache Eviction : 36.064.025
Transactions Commited: 92.208
Transactions Commited Nested: 0
Transactions Rolledback: 7
Transactions Rolledback Nested: 0
Transactions Deadlocked: 0
Transactions Corrupted: 0
Blocks Read: 20.550.672
Blocks Written: 21.280.999
Temporary Storage Total Size: 32.768 kbyte
Temporary Storage Used Size: 30.936 kbyte
Temporary Storage Total Written: 30.960 kbyte
Temporary Storage Total Read: 0 kbyte
State: Started
StateTransition: None
UserName:
Authenticated: False
ConnectedFrom: 127.0.0.1:50574
CleanedUp: False
Cancelled: True
Executing: True
  #5  
Old 17th November 2019, 02:44 PM
Thorsten Engler [NDA]
 
Posts: n/a
Default Re: backup error

The server has cancelled the running opration, probably because the connection
to the client was lost and the server is in the process of cleaning up the
session.

Are you sure your network is stable?

henksr wrote:

>
> Today the backup prog hung
> got these error's:
>
>
> ServerExceptionLog
>
> *** Server started ***
> Time: [91407765] 2019-11-16 02:21:22.703
> ExceptionInfo: nil
> Exception: EnxBaseException
> Message: NexusDB: Update aborted. [$3306/13062]
> Filesize: 19337552
> Filedate: 2019-03-12 17:21:48
> Computer: BOOGAARDAPP
> User: SYSTEM
> ThreadID: 900
> ProcessID: 2344
> Version: 4,5013
> AWE Enabled: False
> --------------------------------------------------------------
> Callstack (Frames):
> [00000000005F08ED] JclDebug.TJclStackInfoList.Create (Line 5416,
> "JclDebug.pas")
> [00000000005F0494] JclDebug.JclCreateStackList (Line 5259,
> "JclDebug.pas")
> [00000000005F03EF] JclDebug.DoExceptionStackTrace (Line 5200,
> "JclDebug.pas")
> [00000000005F22AC] JclDebug.DoExceptNotify (Line 6224, "JclDebug.pas")
> [00000000005D9708] JclHookExcept.TNotifierItem.DoNotify (Line 272,
> "JclHookExcept.pas")
> [00000000005D99DD] JclHookExcept.DoExceptNotify (Line 347,
> "JclHookExcept.pas")
> [00000000005D9AD8] JclHookExcept.HookedRaiseException (Line 379,
> "JclHookExcept.pas")
> [0000000000412656] System.@RaiseAtExcept (Line 20243, "System.pas")
> [000000000041268C] System.@RaiseExcept (Line 20332, "System.pas")
> [0000000000605FB8] nxllException.nxCheck (Line 597,
> "nxllException.pas")
> [00000000009C7D3D] nxsrServerEngine.TnxServerRestructureNode.Execute
> (Line 17154, "nxsrServerEngine.pas")
> [00000000009C89AD]
> nxsrServerEngine.TnxServerRestructureContainer.Exe cute (Line 17304,
> "nxsrServerEngine.pas")
> [00000000009C755C] nxsrServerEngine.TnxServerRestructureTaskInfo.Exec ute
> (Line 17006, "nxsrServerEngine.pas")
> [00000000009C7399] nxsrServerEngine.TnxServerTaskThread.InnerExecute
> (Line 16978, "nxsrServerEngine.pas")
> [00000000008229A6] nxllThread.TnxInternalInitThread.DoExecute (Line 649,
> "nxllThread.pas")
> [00000000008225C9] nxllThread.TnxThread.Execute (Line 482,
> "nxllThread.pas")
> [000000000054C1A3] System.Classes.ThreadProc (Line 14361,
> "System.Classes.pas")
> [000000000041328B] System.ThreadWrapper (Line 24178, "System.pas")
> [00007FFF3F2813F2] BaseThreadInitThunk
> [00007FFF406D54F4] RtlUserThreadStart
> ================================================== ============
>
> ServerEventLog:
>
> 2019-11-16 02:21:23.735-01:00 91408890 900 [$3306/13062] WARN
> default Exception Cvt: NexusDB: Update aborted. [$3306/13062]
> ExceptionData:
> SelfPtr: 4273674016 ($FEBB1720)
> ClassName: TnxServerRestructureTaskInfo
> Destroying: False
> Session:
> SelfPtr: 4273869360 ($FEBE1230)
> ClassName: TnxServerSession
> Destroying: False
> Options:
> _CurrentClientInfo:
> E:\HB_BACKUP\HB_BACKUP.exe;Size:62808064;Date:2019-11-12
> 13:08:40;Computer:BOOGAARDAPP;User:bisadm
> Timeout: 10000 ($00002710)
> ServerEngine:
> SelfPtr: 4398045860704 ($000003FFFFF61360, 1023:4294316896)
> ClassName: TnxServerEngine
> DisplayName: Server Engine
> Stats:
> License Key Status: Standard Server (non AWE)
> Uptime: 1.01:21:17
> Sessions: 2
> Databases: 3
> Transaction Contexts: 3
> Cursors: 24
> Statements: 0
> Executing Statements: 0
> Executed Statements: 45.908
> Active Folders: 2
> Inactive Folders: 0
> Active Tables: 58
> Inactive Tables: 256
> AWE Edition: No
> Block Cache Available: 6.290.432 kbyte
> Block Cache Used: 3.311.832 kbyte
> Block Cache Miss: 20.550.672
> Block Cache Hit : 592.155.343
> Block Cache Eviction : 36.064.025
> Transactions Commited: 92.208
> Transactions Commited Nested: 0
> Transactions Rolledback: 7
> Transactions Rolledback Nested: 0
> Transactions Deadlocked: 0
> Transactions Corrupted: 0
> Blocks Read: 20.550.672
> Blocks Written: 21.280.999
> Temporary Storage Total Size: 32.768 kbyte
> Temporary Storage Used Size: 30.936 kbyte
> Temporary Storage Total Written: 30.960 kbyte
> Temporary Storage Total Read: 0 kbyte
> State: Started
> StateTransition: None
> UserName:
> Authenticated: False
> ConnectedFrom: 127.0.0.1:50574
> CleanedUp: False
> Cancelled: True
> Executing: True


  #6  
Old 17th November 2019, 07:27 PM
henksr henksr is offline
Junior Member
 
Join Date: Aug 2011
Posts: 15
Default

We have no other problems. Unfortunately I have to go to the hospital for a few days.
Then I will test again.

Henk
  #7  
Old 29th November 2019, 04:47 PM
henksr henksr is offline
Junior Member
 
Join Date: Aug 2011
Posts: 15
Default

I am back and still errors
see the binaries

If you want I can send you the hole project
(a link to my dropbox by email)

Henk
  #8  
Old 29th November 2019, 06:24 PM
Thorsten Engler [NDA]
 
Posts: n/a
Default Re: backup error

henksr wrote:

>
> I am back and still errors
> see the binaries
>
> If you want I can send you the hole project
> (a link to my dropbox by email)


Yes please.
  #9  
Old 1st December 2019, 12:30 AM
henksr henksr is offline
Junior Member
 
Join Date: Aug 2011
Posts: 15
Default

sent to support
  #10  
Old 1st December 2019, 09:39 PM
Eivind Bakkestuen [NDD]
 
Posts: n/a
Default Re: backup error

> sent to support

I could not run your specific backup application as the UI is in Dutch
and I have no instructions on how to use it. However, I have tested a
backup of a 60GB database between 2 networked machines using EM, and
that completed without a problem.

Does your backup fail consistently if you try using the EM?

--
Eivind Bakkestuen [NDD]


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